Privacy Policy

This policy explains how Solar Insider, the public-facing nickname of Traveller Consulting Inc. d/b/a Solar Deal Insider, collects and uses information when you visit our website or contact us.

Information we collect

We may collect the information you choose to provide, including your name, phone number, email address, property or utility information, solar goals, and proposal details. We also may collect basic technical information such as browser type, device type, and pages visited.

How we use information

We use information to respond to your request, evaluate eligibility, review solar proposals, provide advisory services, schedule appointments, improve our services, prevent misuse, and comply with law.

Text messages and calls

If you provide your phone number and give consent, Traveller Consulting Inc. may send informational or promotional texts or calls, including through automated technology. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for help.

We do not share, sell, rent, or disclose SMS opt-in data or consent with third parties or affiliates for their own marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

AI-assisted communication

We use AI-assisted tools for initial intake, basic questions, qualification, scheduling, and reminders. A human advisor handles substantive solar guidance. Communications may be processed by service providers that support these functions.

Cookies and tracking

We and our service providers may use cookies, pixels, and similar technologies to operate the site, remember preferences, understand site traffic, measure advertising performance, and improve the experience. You can limit cookies through your browser settings, although parts of the site may not work as intended.

Sharing

We do not sell your personal information. We may share it with service providers that help us operate our website, communications, scheduling, and customer-management systems; with installers or finance partners when you ask us to source or evaluate an option; and when required by law.

Data security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet or storage system is completely secure. We retain information only as long as reasonably necessary for the purposes described here, our legal obligations, and dispute resolution.

Data choices

You may ask to access, correct, update, or delete information we hold about you, subject to legal and operational requirements. You may opt out of text messages at any time by replying STOP, request help by replying HELP, or contact us using the information below.

Contact

Questions or requests may be sent to riley@solardealinsider.com or (508) 290-7975. Solar Deal Insider is operated by Traveller Consulting Inc. in Millis, Massachusetts.